Service charges vs leases

Strata Service Charges

Recover every valid cost. Defend every calculation.

A grounds worker mowing the grass on a housing estate

The lease is the rule book

The rule book might be a lease, a tenancy agreement, a statute or a professional standard, and the service charge has to follow it: what’s recoverable, what’s capped, what needs consultation first, how it’s apportioned, and when the budget and the accounts are due. Add to that disjointed internal systems and overworked teams trying to compensate, and it’s easy to see how significant errors creep into service charges.

Undercharge and you lose income you were entitled to. Overcharge and it comes back as a dispute, at tribunal, through an ombudsman or at lease expiry, with the paperwork attached. Overcharging and undercharging at the same time.

Strata Service Charges reads every lease and tenancy agreement in the language it was written in, along with the legislation that applies to it, your cost pools and your rechargeable invoices, and automatically calculates the charge per home or per lease, saving you time, ensuring accuracy, and giving an audit trail on every calculation so you can defend it to whoever challenges it, years after the statement went out.

Where AI is used

AI reads the document. Your experts confirm the rules. Every check then runs on those fixed rules, so the same question gets the same answer every time, with a record of how it was reached.

More on how it works

Bring a lease and last year’s statement

We will show you the rules Strata finds in the lease and how the charge is calculated from them.